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4worldlovers: Empower your people, accelerate your shift to digital, and embrace an automation-first customer experience — all by harnessing the power of conversational AI.

It’s not about the AI, it’s about the conversation

Forget the AI hype. We’re living in the age of conversation. Authentic, ongoing conversations are what fuel relationships, earn loyalty, and ultimately, drive growth. From the dawn of chat and messaging to the conversational AI era, LivePerson has been connecting businesses and customers through conversation for nearly three decades.

Reduce costs and meet customer needs and expectations by routing voice calls to messaging and other digital channels.

Give your whole team the conversational AI tools and intelligence to better serve your customers and your business, leveraging 28 years worth of conversational data.

Scale your conversations and free up your human agents by automating the most common — and complex — customer intents so everyone can get what they need, quicker.

Our award-winning Conversational AI platform, Conversational Cloud, is built using large language models fine-tuned by billions of real customer conversations. With safety and security guardrails designed for the world’s largest enterprises, you remain firmly in control of the conversation.

Analyze your conversational data to uncover what your customers want, feel, and need to drive actionable business decisions. Keep measuring, learning, and improving.

Engage customers on any communication channel — from voice to messaging — and enrich the conversation by integrating all your business systems.

Enable self-service and drive faster resolutions through intelligent automation and LLM-powered conversational AI solutions.

Set up your team with conversational AI-powered tools and insights designed to help them focus on the tasks and interactions that matter most.

“On top of our successes to date with LivePerson’s Conversational AI and platform, LLMs and generative AI hold enormous promise to help us scale seamless and personalized conversations even further.”

“LivePerson’s omnichannel communication capabilities drive a better customer experience, while also improving agent efficiency. This, combined with LivePerson’s analytics tools and user-friendly platform, support CarGurus’ mission in providing drivers with a personalized, convenient, and transparent experience.”

“Everything we have done on this transformation journey has been about delivering exceptional digital experiences to our customers and our crews, to curate convenient, frictionless, engaging experiences aligned with our purpose to Cultivate a Better World.”

Cue the movie montage of what’s new in conversational AI and our customer engagement platform.

Scroll through our most-read blogs, infographics, and other conversational AI platform resources.

4worldlovers: JobRouter is a powerful and flexible low-code digitalization platform. It helps companies to digitalize and automate any business process. Users benefit from excellent process automation, agile document management and efficient data management.

Thanks to the flexible, modular and scalable technology, companies use the JobRouter Digital Process Automation platform to customize and map their business processes. JobRouter integrates seamlessly into existing system landscapes and extends them. It connects with existing systems to export, process, archive or pass on data and documents and to initiate new processes.

With JobRouter we can do things that used to be impossible.


The JobRouter digital process automation system paid for itself within 9 months, which is even faster than we originally expected. One great advantage is the system independence. You are completely free to define your own processes and adapt them as required. Not only is it possible to retrieve data from various other systems, but sources of error are also drastically reduced. This makes our daily work easier and supports our sales activities as well. If you work in an international environment, as we do, JobRouter helps to overcome language barriers and displays the desired data correctly. You can work really well with it.

4worldlovers: Better leads, more efficient processes, comprehensive analytics of customer lifetime value and even more creativity in Marketing, Sales and Service: Customer experience, customer relationship and customer engagement merge into a seamless and all-powerful software solution for banking, insurance and retail.

With live, web-based video consultation, Snapview enables meaningful, personalized connections between consultants and customers, helping you build trust and improve customer loyalty. Instant screen sharing lets consultants show any document, website, or application in real-time, leading to mutual understanding and faster decision making.

Snapview works with no downloads or software installations, ensuring an efficient and user-friendly experience. Snapview integrates into your website and IT systems enabling a seamless connection.


With our technology, customers show up to 2x increased closing rates and 50% shorter sales cycles.

4worldlovers: Our physics-based computational platform leverages a deep understanding of physics, chemistry, and predictive modeling to accelerate innovation.

Our platform enables our collaborators to discover high-quality, novel molecules more rapidly, at lower cost, and we believe with a higher likelihood of success compared to traditional methods. We’re also harnessing this platform for our internal drug discovery programs.

Our computational platform lets you explore chemical space and predict molecular behavior with a high degree of accuracy.

Our mission is to improve human health and quality of life by transforming the way therapeutics and materials are discovered. Learn more about our commitment to innovation.